The Presidency announced a new initiative on Monday called the Citizens’ Delivery Tracker (CDT), which aims to establish a robust feedback system between citizens and the government regarding the Bola Tinubu administration’s eight priority areas.
The President’s Special Adviser on Policy and Coordination, Hadiza Bala-Usman, shared this information during the official launch event held in Abuja.
Bala-Usman emphasized that the Citizens’ Delivery Tracker is accessible through a web link (app.cdcu.gov.ng), with plans to release a downloadable mobile app in the coming months. The unveiling of the platform marks the culmination of several months of preparation since Tinubu’s announcement of the ministerial assessment plan at the Cabinet Retreat in November of the previous year.
According to Bala-Usman, the CDCU engaged in numerous bilateral meetings with Ministries, Departments, and Agencies over a period of six weeks to define the key performance indicators necessary to measure progress in the eight priority areas. These areas include economic reform for sustained inclusive growth, national security enhancement, agricultural development for food security, and utilization of energy and natural resources for sustainable development.
Other priority areas encompass infrastructure and transportation improvement, focusing on education, health, and social investment as crucial developmental pillars, accelerating diversification through industrialization, digitization, creative arts, manufacturing, and innovation, as well as enhancing governance for effective service delivery.
During an interview in October, Bala-Usman emphasized the government’s commitment to citizen engagement and involvement in the ministerial assessment process. She explained that an application would be deployed to enable citizens to report on project-based deliverables committed by the federal government until 2024. The process involved collaboration with the Office of the Secretary to the Government of the Federation to establish clear deliverables for each ministry and its associated agencies.
In late January, approximately 140 officials were assigned to monitor and evaluate the performance of federal ministries, departments, and agencies in preparation for the initial assessment at the end of the month. These officials, consisting of permanent secretaries, directors of planning, and other staff members, were selected from 35 government bodies. The assessment process would include defining key performance indicators, reporting mechanisms, and other related modalities.
Further details regarding the Citizens’ Delivery Tracker and the ongoing assessment exercise are expected to be released soon.